Privacy Policy
Last updated: September 2, 2026
This Privacy Policy explains how NeuralMind (“NeuralMind”, “we”, “us” or “our”) collects, uses, discloses and safeguards information when you visit our website or use our digital wellness and cognitive training platform (the “Service”). By using the Service you agree to the practices described below.
1. Information We Collect
Information you provide: name, email address, account credentials, billing details processed by our payment providers, support messages, and any content or preferences you submit inside the Service.
Information collected automatically: IP address, device and browser type, operating system, pages viewed, referring URLs, and usage activity collected through cookies and similar technologies.
Information from third parties: data received from payment processors, analytics providers and authentication services.
2. How We Use Information
We use information to operate, maintain and improve the Service; create and manage accounts; process transactions; personalize activities and content; provide customer support; send service, security and, where permitted, marketing communications; detect fraud or abuse; and comply with legal obligations.
3. Cookies and Tracking
We use cookies, local storage and similar technologies for authentication, preferences, analytics and performance measurement. You may disable cookies through your browser settings, but some features of the Service may not function properly.
4. How We Share Information
We do not sell your personal information. We may share information with service providers acting on our behalf (hosting, analytics, payment processing, customer support), with professional advisors, in connection with a merger, acquisition or asset sale, and when required by law, subpoena or to protect the rights, property or safety of NeuralMind, our users or the public.
5. Data Retention
We retain personal information for as long as your account is active or as needed to provide the Service, and thereafter as required to comply with legal obligations, resolve disputes and enforce our agreements.
6. Security
We implement reasonable administrative, technical and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the right to access, correct, delete or receive a copy of your personal information, to opt out of marketing emails via the unsubscribe link, and to limit certain processing. California residents may exercise rights under the CCPA/CPRA, including the right to know, delete, correct, and to not be discriminated against for exercising those rights. To make a request, contact us at support.digitalapps@gmail.com.
8. Children’s Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.
9. International Users
The Service is operated from the United States. If you access it from outside the United States, you consent to the transfer, storage and processing of your information in the United States, where data protection laws may differ from those in your jurisdiction.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be indicated by updating the “Last updated” date above, and where appropriate, by additional notice.
11. Contact Us
Questions about this Privacy Policy may be sent to support.digitalapps@gmail.com.